At Climeno, we strive to provide a seamless shopping experience. If you need to cancel your order, please review our cancellation policy below:
1. Cancellation Window: You may cancel your order within 1 hours of placing it. After this period, we may have already processed your order for shipment, and cancellation may not be possible.
2. How to Cancel: To cancel your order, Please contact our customer service team at Contact@Climeno.com with your order number and cancellation request.
3. Refunds: If your order is successfully canceled within the specified timeframe, a full refund will be processed to your original payment method within 5-7 business days.
We appreciate your understanding and are here to assist you with any questions or concerns regarding your order.
Thank you for shopping with us!